Just how important are first impressions?

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THIS WEEK'S HIGHLIGHTS

Cultural Intelligence

Understanding others is more than a nice-to-have

Conflicting lives

The unwritten rules that lie at the heart of conflict

Balancing Act

What does "responsible leadership" really mean?

Party Animal?

Get more out of this year's office party
Before they stepped into their private jets to fly to Washington and beg for billions from the public purse, perhaps the CEOs of Ford, GM and Chrysler should have realized that first impressions matter.

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